Episode 116 | How Deep River is Changing the World with Culture

with Deep River Snacks CEO Jim Goldberg

David Hassell interview David Hassell interview

 AWE Episode Deep River

This week we’ve got an in-depth look at one of the most inspiring and authentic company cultures that we’ve ever come across – Deep River Snacks.

If you want to understand Deep River Snacks, look no further than their infamous tagline –

“Because we give a chip.”

The company makes small-batch, non GMO kettle chips, popcorn, and tortilla chips, but their mission is so much bigger than that. It’s about using their amazingly successful, irresistible product as a platform for good.

It’s why they feature a different charity on every single variety of Deep River snacks. And not just any cause will do. They feature causes that they have a personal connection to. Whether it’s breast cancer, Crohn’s disease, or liver disease, these are issues that the people behind Deep River and those closest to them face every single day.

It’s also why they’ve turned down some major distribution opportunities. If it doesn’t feel right and isn’t consistent with their mission and values, Jim and the Deep River crew just can’t put their name on it (and vice versa).

That being said, the brand is about to embark on something entirely new (and a little scary for Jim) – opening up the conversation to their consumers by letting them decide which charity will appear on Deep River’s new Black Truffle flavored kettle chips.

We got the scoop on what “Giving a Chip” is all about from founder and CEO Jim Goldberg. In its essence, it means caring about the people in your life, and doing something to make an impact. 

Jim says it best:

“That’s what give a chip means – we do what we do because it’s the right thing to do. Period.”

This episode is a co-production of the Brand Builder podcast, our sister show that focuses on the people and stories behind some of the most successful brands out there.

In this conversation, you’ll learn the following takeaways:

  • Be a fierce brand protector. Jim explains why authenticity is everything in CPG, and how to keep your brand identity true to you.
  • Never Lose the Bootstrap. Highly leveraged brands that shouldn’t fail often do – and it’s because they forget what it feels like to be bootstrapped. Jim tells us how he’s kept the bootstrap mindset at Deep River, even as they’ve taken on investors.  
  • Culture = Brand. Culture is never really internal. Who you hire and how treat your employees has a direct effect on the brand you put out in the world.

Links

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